Effective Date: April 1, 2025
At ABC4Win, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our
blockchain-based product authentication platform.
1. Information We Collect
Personal Information
- Full name and contact details
- Email address
- Phone number
- Company information
- Job title and role
Account Information
- Username and password
- Account preferences
- Authentication credentials
- Session information
- Login history
Product Data
- Product information and descriptions
- Manufacturing details
- QR code data
- Verification records
- Factory and production information
Usage Information
- Platform usage patterns
- Feature interactions
- System logs and errors
- Performance metrics
- IP addresses and device information
Blockchain-Specific Data
Our platform utilizes blockchain technology for product verification. This means certain data,
including product verification records and transaction hashes, are stored on a distributed ledger.
Once recorded on the blockchain, this information becomes immutable and publicly accessible,
though it does not contain personally identifiable information.
2. How We Use Your Information
Primary Purposes
- Product Authentication: Verify the authenticity of products through blockchain technology
- Account Management: Create, maintain, and secure your user account
- Platform Operations: Provide, maintain, and improve our services
- Customer Support: Respond to inquiries and provide technical assistance
- Quality Assurance: Monitor system performance and ensure service reliability
Secondary Purposes
- Analytics: Analyze usage patterns to improve user experience
- Communication: Send important updates, notifications, and security alerts
- Compliance: Meet legal and regulatory requirements
- Security: Detect and prevent fraud, unauthorized access, and abuse
3. Information Sharing and Disclosure
We Do NOT Sell Your Personal Data
ABC4Win does not sell, rent, or trade your personal information to third parties for
commercial purposes. Your data is only shared in the limited circumstances outlined below.
We may share your information with:
- Service Providers: Third-party vendors who assist in platform operations (hosting, email services, analytics)
- Business Partners: Authorized partners for integrated services, with your consent
- Legal Compliance: When required by law, court orders, or regulatory authorities
- Safety and Security: To protect users, prevent fraud, or ensure platform integrity
- Business Transfers: In case of merger, acquisition, or asset transfer
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest using AES-256 encryption
- Access Controls: Strict access controls and multi-factor authentication
- Regular Audits: Periodic security assessments and vulnerability testing
- Blockchain Security: Immutable record-keeping through decentralized ledger technology
- Staff Training: Regular security awareness training for all personnel
- Incident Response: Comprehensive plans for handling potential security breaches
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active and for 3 years after closure
- Product Verification Records: Permanent retention due to blockchain immutability
- System Logs: Retained for 12 months for security and operational purposes
- Communication Records: Retained for 7 years for customer service purposes
- Financial Records: Retained as required by applicable financial regulations
6. Your Rights and Choices
You have the right to:
- Access: Request copies of your personal information
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal and operational constraints)
- Portability: Receive your data in a machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of data processing
- Withdraw Consent: Revoke consent for optional data processing
Blockchain Data Limitations
Due to the immutable nature of blockchain technology, product verification records
stored on the blockchain cannot be modified or deleted. However, these records do not
contain personally identifiable information.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Help us understand how you use our platform
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into user behavior and platform performance
8. Compliance and Certifications
ABC4Win is committed to compliance with applicable privacy laws and regulations, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Other applicable regional privacy laws